Terms Policy
Terms and Conditions
Effective date: Dec 26, 2025
1. Services
PT Buweno Digital Studio provides professional digital design services, including web design, mobile app UI UX design, interactive experiences, and long term product partnerships. The final scope, deliverables, and timelines are strictly limited to what is agreed upon in writing before work begins.
2. Contact Information
Clients may contact us only through the following official channels:
Email: team@buweno.com
Phone number: +62-811-1118-178
WhatApp: 08111118178
Contact Form: Contact page
Video Call: Book a 15min call | Book a 30min call
All communication related to project details, revisions, approvals, and updates must occur through these channels. We are not responsible for issues arising from communication outside them.
3. Payment Terms
All projects require an upfront payment before work begins
Pricing is determined by scope and complexity
Final deliverables will be released only after full payment is received
Payments are non refundable once work has started
Requests outside the agreed scope will be charged separately
4. Timeline and Client Responsibilities
Project timelines depend on project scope and client responsiveness.
Clients agree to:
Provide accurate, legal, and complete content and materials
Respond in a timely manner to avoid delays
Acknowledge platform limitations beyond our control
We are not responsible for delays caused by missing content, late feedback, or third party platforms.
5. Revisions
Revisions are included based on the selected service tier. Excessive changes, scope expansion, or major direction changes may require additional fees. Approved stages cannot be reopened without renegotiation.
6. Intellectual Property
All work remains the property of PT Buweno Digital Studio until full payment is received. After payment, clients receive usage rights for the delivered work. We reserve the right to showcase completed work for portfolio and marketing purposes unless otherwise agreed in writing.
7. Partnership Services
Partnership engagements are long term and custom. Scope, involvement, and responsibilities are defined per agreement. Partnership pricing is custom and non transferable.
8. Limitation of Liability
PT Buweno Digital Studio is not liable for business losses, revenue loss, third party platform issues, or modifications made after delivery by the client or others.
Termination
We reserve the right to suspend or terminate a project if payment terms are violated, communication becomes unprofessional, or requests fall outside ethical or legal boundaries.
10. Acceptance
By proceeding with our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
